We are always blown away by the stories our staff share with us when we start to ask them how they Make People Matter. Take for example when our General Manager Nathan interviewed (yes, he still jumps in and does this to help) a young person looking for a warehouse role. When Nathan saw that our candidate didn’t want his leg disability to define his ability to work, Nate immediately ordered a functional capacity test and full screening, which the young man passed with no issues. Today, after many months, this person is still at the warehouse helping to make sure packages arrive at people’s homes on time. His name is Jonathan.
Sometimes we define people by what we see and not for who they want to become.
Another story was when Tanja, the Manager at our Dandenong branch, gave a member of our external workforce a chance to keep working even though their background often got in the way and sometimes affected their well-being. Tanja is a firm believer that work is a positive distraction and people’s workmates become their support group. It’s a place where people don’t have to be alone with their thoughts and they have the opportunity to excel. She wanted this person to be able to experience the positive aspects of working and so she assisted them by arranging days off for mental breaks and for spending time with family.
Tanja believed in this person’s perseverance to keep working through whatever life handed them. Those challenges made this person stronger and helped them to develop the determination to keep going no matter the trials in life. Although we can’t mention this person’s name, we can say that he is still part of our strong workforce.
Sometimes we see the mess and not the person fighting to get out of it.
There are many more stories like this from the thousands of people that we help to find employment every month, whether they are skilled people looking for casual work, or candidates looking for a new permanent role to get to the next stage of their career. There are mothers who are desperately looking to re-join the workforce. There are people who are just starting their journeys in Australia, eager to work here for the first time. There are older people that need assistance with transitioning from physical work to administration duties. If we didn’t connect with them human to human, we wouldn’t know this.
Although we can’t always see the person behind the job candidate every time, it is knowing that our goal is to lift the veil from what we see in resumes or in cover letters and know what they go through personally. Our aim is to go further than role descriptions and titles - it is to know them by their names and the person they want to become through the short job-hunting period that they have with us.
The phone didn’t ring. Rosie did.
It’s not a forklift operator. It’s Fred.
That’s not a manager. It’s Sheila.
That machine didn’t lift the pipe. Pete did.
While others see jobs, numbers and data, we see the person. We never compromise on that.
Let's Make People Matter together.