--- title: Walking a Mile in our Candidates’ Shoes description: Zoom Recruitment recognises the importance of walking a mile in our candidates' shoes. We understand why every interview, every job & every person matters. image: https://blog.zoomrecruitment.com.au/hubfs/Walk%20a%20Mile%20-%20Resized%20and%20Brightened.png --- [![Zoom Recruitment](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/Main%201.jpg?width=1684&height=1191&name=Main%201.jpg "Zoom Recruitment")](https://blog.zoomrecruitment.com.au/) - [Services](https://www.zoomrecruitment.com.au/#services) - [About](https://www.zoomrecruitment.com.au/#about) - [Jobs](https://www.zoomrecruitment.com.au/jobs/) - [Contact Us](https://www.zoomrecruitment.com.au/contact/) - [Blog](https://blog.zoomrecruitment.com.au/blog) ## [Walking a Mile in our Candidates’ Shoes](https://blog.zoomrecruitment.com.au/blog/walking-a-mile-in-our-candidates-shoes) Oct 12, 2021, 4:04:33 PM / by [Nathan Webb](https://blog.zoomrecruitment.com.au/blog/author/nathan-webb) - [Tweet](https://twitter.com/share) Make People Matter. We keep saying this. But are we willing to go to extraordinary lengths to understand why the people we help to find work are sitting across from us at the interview table?  ![Walk a Mile - Resized and Brightened](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/Walk%20a%20Mile%20-%20Resized%20and%20Brightened.png?width=4843&name=Walk%20a%20Mile%20-%20Resized%20and%20Brightened.png)How can we empathise with our people during their recruitment journey, and ultimately, **improve** this journey? Because we work in the role of selection and assessment, we must first understand what it feels like to sit across from ourselves - being evaluated and judged. We can talk about this all we like. Or we can experience it. ENCOURAGING EMPATHY Our objective was to encourage the empathy needed to understand what it’s like to be the person **on the other side** of the recruitment journey. We know that for our candidates, the right interview and the right opportunity can change everything. And it’s our job to empower our candidates to be the right person at the right time. To walk a mile in their shoes, we decided to put a few of our Account Managers in the highly stressful situation of judgement, as if their livelihoods depended on it. And to keep it authentic, we did it in secret. ![Walk a Mile - Video Screenshot (2)-1](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/Walk%20a%20Mile%20-%20Video%20Screenshot%20(2)-1.png?width=712&name=Walk%20a%20Mile%20-%20Video%20Screenshot%20(2)-1.png) ROLE REVERSAL We wanted to know how our people would respond when the roles were reversed. So, a few of our Account Managers were invited to a meeting they knew nothing about with a third-party interviewer. They were told their jobs could be in danger and their answers to 5 questions held the key to their future employment. ![Walk a Mile - Video Screenshot (2)](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/Walk%20a%20Mile%20-%20Video%20Screenshot%20(2).png?width=711&name=Walk%20a%20Mile%20-%20Video%20Screenshot%20(2).png) Will this interview change the way they do their jobs forever? Will they have a better understanding of why every interview, every job and every person matters? With their every move documented, we share their stories through this video, to show the world what it really means to Walk a Mile. WATCH THE VIDEO NOW   [![PARTNER WITH US](https://hubspot-no-cache-ap1-prod.s3.amazonaws.com/cta/default/5724460/6a0dabd1-d040-4908-ba02-a423b17a828b.png)](https://hubspot-cta-redirect-ap1-prod.s3.amazonaws.com/cta/redirect/5724460/6a0dabd1-d040-4908-ba02-a423b17a828b) Topics: [Make People Matter](https://blog.zoomrecruitment.com.au/blog/topic/make-people-matter) ![Nathan Webb](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/Nathan%20Webb%20-%20Author%20Image.png?width=100&height=100&name=Nathan%20Webb%20-%20Author%20Image.png) #### Written by [Nathan Webb](https://blog.zoomrecruitment.com.au/blog/author/nathan-webb) Nathan is Zoom Recruitment's General Manager - Recent - Popular - Categories ### Lists by Topic - [Make People Matter (27)](https://blog.zoomrecruitment.com.au/blog/tag/make-people-matter) - [Casual Labour Hire (22)](https://blog.zoomrecruitment.com.au/blog/tag/casual-labour-hire) - [Permanent Staff Recruitment (20)](https://blog.zoomrecruitment.com.au/blog/tag/permanent-staff-recruitment) - [About Zoom Recruitment (14)](https://blog.zoomrecruitment.com.au/blog/tag/about-zoom-recruitment) - [Zoom Recruitment Now (14)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-now) - [Case Study (11)](https://blog.zoomrecruitment.com.au/blog/tag/case-study) - [Zoom Recruitment Melbourne (8)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-melbourne) - [Recruitment for Mining and Resources (7)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-mining-and-resources) - [Recruitment for Civil, Construction and Rail (6)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-civil-construction-and-rail) - [Recruitment for Warehouse and Storage (6)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-warehouse-and-storage) - [Recruitment for Transport and Logistics (5)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-transport-and-logistics) - [Zoom Recruitment Sydney (4)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-sydney) - [Community and Social Programs (3)](https://blog.zoomrecruitment.com.au/blog/tag/community-and-social-programs) - [Recruitment for Post and Parcel (3)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-post-and-parcel) - [Zoom Recruitment Next (3)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-next) - [Recruitment for FMCG and Manufacturing (2)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-fmcg-and-manufacturing) - [Zoom Recruitment Brisbane (2)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-brisbane) - [Recruitment for Commercial and Administration (1)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-commercial-and-administration) - [Recruitment for Heavy Industrial (1)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-heavy-industrial) - [Recruitment for Power and Utilities (1)](https://blog.zoomrecruitment.com.au/blog/tag/recruitment-for-power-and-utilities) - [Zoom Recruitment Adelaide (1)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-adelaide) - [Zoom Recruitment Perth (1)](https://blog.zoomrecruitment.com.au/blog/tag/zoom-recruitment-perth) see all [![zoomlogo23](https://blog.zoomrecruitment.com.au/hs-fs/hubfs/zoomlogo23.png?width=204&height=104&name=zoomlogo23.png "zoomlogo23")](https://blog.zoomrecruitment.com.au/) - [Services](https://www.zoomrecruitment.com.au/#services) - [Jobs](https://www.zoomrecruitment.com.au/jobs/) - [About](https://www.zoomrecruitment.com.au/#about) - [Blog](https://blog.zoomrecruitment.com.au/blog) - [Contact Us](https://www.zoomrecruitment.com.au/contact/) - [Privacy Policy](https://www.zoomrecruitment.com.au/privacy-policy/) Zoom Recuitment 24 Thomsons Rd, Keilor Park VIC 3042, Australia 1300 762 208 info@zoomrecruitment.com.au