In an industry where the core service revolves around people, it could be considered quite ironic when staffing requirements make people less important than the recruitment process just to deliver in the quickest time possible.

Our permanent recruitment services at Zoom Recruitment are rapidly expanding to meet market demands and our newest Senior Recruitment Consultant, Danielle, has joined the team to support our operations in Adelaide.

When you open your eyes in the morning, what’s the first thing that you do? And before you close your eyes at night, what’s the last thing that you do? If your answer relates to reaching for your phone, you’re not the only person prioritising your screen time.

Adam’s my go-to guy when I need any information about awards, rates, market conditions, payment conditions, work health and safety or compliance. He has his finger on the pulse of all those things because he’s been in the recruitment game for a long time and has extensive experience in the industry.

Think about a time at work when a manager recognised your efforts, or a member of your team thanked you for being supportive. Remember how you felt when you were on the receiving end of somebody else’s gratitude. Now consider how someone else might feel if you passed on your gratitude to them.

How can our recruiters understand the anxiety and uncertainty that our candidates feel when moving from one casual job to another? Or how about the surge of nervousness that our candidates feel when interviewing for a permanent role? How can we, as a recruitment agency, encourage empathy for what every person our recruiters speak to over the phone feels each day?

When I set up a 300 square metre warehouse in Williamstown, Victoria in August 2004, my belief was simple. Imagine how much better the world could be if everyone treated people how they want to be treated.

“Our team looks at the processes and systems that we use at Zoom and sees how we can make them better.” This is how Sarah explains her role as a Continuous Improvement Consultant at Zoom Recruitment.

Make People Matter. We keep saying this. But are we willing to go to extraordinary lengths to understand why the people we help to find work are sitting across from us at the interview table? 

At Zoom, we Make People Matter and our people matter to Zoom. That’s why we’ve asked our people to share their thoughts about Zoom Recruitment, and 98% say we’re a Great Place to Work.